ProviderPay Assistant

We provide Assistant services to help our customers identify missing information and resolve exceptions that occur during the reconciliation process.  These services give the Pharmacy a better picture of the claims that have not been paid. Our knowledgeable, professional, and friendly staff will review your aging on a regular basis, work with you to determine the reason for claim aging, and resolve problems.

Features

  • Monitor aging
  • Work with payers to resolve unpaid claims
  • Report on under paid claims
  • Work with payers to find missing remittances
  • Work unapplied cash
  • Assist with write-offs and excludes